Privacy Policy

Last updated: May 2026

This Privacy Policy describes how NXTGN ("we", "us", "our") collects, uses, and protects your information when you use our service.

1. Information We Collect

• Account information: name and email address you provide when signing up.
• Usage data: interactions with agents, chat history, feature usage, and basic device/browser information.
• Payment information: handled directly by our payment processor — we do not store card details.

2. How We Use Your Information

• To provide, operate, and maintain the service.
• To improve the product, fix bugs, and develop new features.
• To communicate with you about your account, billing, and updates.

3. Third Party Services

We rely on a small set of trusted third parties to run NXTGN:

• Anthropic (Claude): AI model provider used to power agent responses.
• Paddle: payment processor and merchant of record for subscriptions.

These providers process data under their own privacy policies.

4. Your Rights

• Access: request a copy of the personal data we hold about you.
• Delete: request deletion of your account and associated data.
• Opt out: unsubscribe from non-essential communications at any time.

5. Contact

For privacy questions or to exercise any of the rights above, email clalondeofficial@gmail.com.